More Testimonials
“The most important quality of the program is its evolution."
"The program is constantly being expanded, modified and refined to make it more convenient and easy to use.”
- Deniz Top
PhD student
Department of Microbiology and Immunology
Dalhousie University
Purchasing
- What is your refund policy?
- What is the difference between the demo, lite and professional versions?
Installation
- What is a configuration file?
- What is a countercode?
- What are the FCS Express system requirements?
- How much memory (RAM) can FCS Express use?
- How do I reinstall FCS Express on another computer?
- Where is the configuration information stored on my hard drive?
- Why won't FCS Express recognize my dongle after I inserted it into the USB port?
- How can I change my Internet Dongle/Site License password?
- Why am I unable to save my new configuration file when extending my demo?
Data Analysis
- Why is the Geometric Mean Always zero?
- What is Biexponential and Hyperlog™ Scaling?
- How does FCS Express implement software compensation?
- Why are there sometimes Access Violations when I save and load files?
- What are resolution options?
- How can I set FCS Express so my FCS 3.0 data looks the same as on biexponential as it did in the BD FACSDiva software?
- What is the best way to set FCS Express to display FCS 3.0 data from FACSDiva on a 4 decade log scale?
- Why do my dot plots appear sparse and blocky?
- Why is the text on the right most label cut off my plot?
- How can I recreate ratiometric data acquired in FACSDiva?
- Why are my density plots not displayed correctly?
- What is the Elapsed Time parameter stored with my Gallios data and how do I convert it to real time?
Loading Data
- How do I load data from the Abbott Celldyne Sapphire™?
- How can I load data from the Accuri C6™ Flow Cytometer?
- Why do I get the message that a data file exported from a FACSDiva™ Experiment is invalid?
- High Content: How do I tell FCS Express what plate size to use if that information is not included in the data file?
- How do I export my data from the Chemometec NucleoView NC-3000 Software for use in FCS Express 4 Image Cytometry?
Report Generation and Exporting
Image Cytometry
- What is the difference in features between the Flow and Image Version?
- What does the Image Cytometry Version Cost?
- Do you offer image segmentation or image analysis?
- Can I display heat maps with my Image Cytometry Data?
- What image formats is FCS Express 4 Image Cytometry compatible with?
- Do you offer a Clinical Image Cytometry version?
- Do you offer 21CFR Part 11 compliance options for the Image Cytometry Version?
Upgrading from Version 3
- Is there an upgrade discount from FCS Express Version 3?
- Can FCS Express Version 3 and Version 4 exist on the same computer?
- Where did the Edit Preferences go?
- Why can't I change my plot axis labels from the Name keyword to the Stain keyword?
- How do I import my version 3 security databases into version 4?
MISC
- How do I upload files to the De Novo Software FTP site?
- Why do my dialog screens have overlapping text?
Hyperlog is a trademark of Verity Software House
CellDyne Sapphire is a trademark of Abbott Diagnostics
FACSDiva is a trademark of Becton Dickinson