Knowledgebase - How can I extend my FCS Express Demo?

If 30 days was not enough to evaluate all the features of FCS Express, we will be glad to extend your demo. If your demo is about to expire or has already expired, and you wish for your demo to be extended, please see the information below.

*Please note that an active internet connection is now needed to authenticate and use the demonstration version of FCS Express during the 30-day evaluation period.

First, please send us an email at support@denovosoftware.com requesting an extension. Once you receive a reply email stating that your extension has been processed, please follow the step-by-step instructions below in order to activate your extension.

 

Instructions: If Your Demo has Already Expired

There are two ways to extend your demo if it has expired:

 

Get my demo extension automatically via the internet

Follow these steps to check if your demo has been extended:

Please note: The computer you are installing the configuration file to must be connected to the internet.

 

When FCS Express is launched, you will be prompted that your FCS Express Demo has expired and asks, What you would like to do?

1. Select the first radio button, Check to see if my demo has been extended.

2. Click Next.

If your demo has been extended, you will see this prompt.

3. Click OK.

If your demo has not been extended, please email us at support@denovosoftware.com

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4. Click Finish to launch FCS Express.

 

Get my demo extension from a configuation file I already received

If you received an extension configuration file via email or some other manner; follow these steps:

 

1. Select the third radio button Select a configuration file I already received.

2. Click Next.

3. Locate your configuration file.

a. By typing in the path (denoted by the green rectangle).

b. By browsing using the folder icon (denoted by the orange rectangle).

4. Click Next.

Configuration of FCS Express is complete.

5. Click Finish.

 

 

Instructions: If Your Demo is about to Expire

If your demo has not yet expired, follow these steps below:

 

When FCS Express starts up, it will detect that your configuration file is present. If a configuration file is about to expire, FCS Express will prompt you of this status.

1. Click Continue.

 

2. Click on File tab->System->Configure your purchase.

3. Click Next.

4. Enter your De Novo Software Account Login credentials.

5. Click Next.

6. Select the extended demo file and click Next.

FCS Express has finished copying the configuration file.

7. Click Finish to launch FCS Express.

 

If there are any specific features you were interested in evaluating, let us know, and we will be glad to provide any tips and help to allow you to complete your evaluation.