FCS EXPRESS: Collaboration

One of the new features of FCS Express Version 4 is the built in collaboration function.

This feature allows users to:

• Get live support directly through FCS Express
• Let any other FCS Express user view your desktop
• Host meetings and share control of the keyboard and mouse
• Text chat with others in the meeting
• Transfer files between meeting attendees

You can easily access the collaboration feature from the Applications Button →Collaborate→ Start Collaboration.

Four options will be available to you:

• Create a new meeting:
  
• Open a reserved meeting:
  
• Join a meeting:
  
• Reserve a meeting:
  

Create a new meeting: As a meeting organizer choose this option to open a new, unreserved session. Enter a Username and Password which are only valid for this session.	Open a reserved meeting: To open a session you have previously reserved, choose this radio button and enter the Session number and Reservation code that you saved when you reserved the session.	Join a meeting: The default option. Choose this radio button if the organizer has provided you with a Meeting ID number.	Reserve a meeting: Use this option to reserve a meeting up to 10 days in advance. Use the drop-down calendar and click the Make reservation to be assigned a Meeting ID and a Reservation code.

Conducting a Meeting

The organizer of the meeting is the default presenter, and initially controls the meeting. Once a Meeting ID has been issued, the Collaboration Portal window will be divided into four sections: The Show My Screen/Stop Showing button starts/stops the display of the presenter's desktop to the other attendees. Initially, the organizer is the presenter. When Show My Screen is clicked by the presenter, all of the meeting attendees will see the presenter's desktop on their computer screens. Clicking the button again (Stop Showing) stops the display of your desktop (the other users will see their own desktops again). The Change Presenter button transfers the presenter's role to another attendee. Click on the button and select the user to become the new presenter from the pop-up menu. They will be prompted to accept or decline the role as presenter. If they accept, they will be asked if they want to start showing their screen. You will be notified if they accept. As presenter, they are now in control of the meeting (i.e., they can now give control to other users and transfer the role as presenter to other attendees). The Give Control button allows the presenter to let another user control their desktop. Click on the button and select the user to give control to from the pop-up menu. That user will see the following message from the FCS Collaboration Portal You can control the presenter's desktop. When they click on OK, the user will be controlling the presenter's computer with their mouse. If the presenter clicks on the button again (the label has changed to Change/Stop Control), they will be presented with a pop-up menu allowing them to take back control or pass it to another attendee. The Give Access to File button is only activated once the presenter gives control to another attendee. Then, when the presenter clicks on this button, it activates the ability for the other user to access files on the presenter's computer. Since access to file transfer means that the other user has complete privileges over browsing, creating, deleting, and moving files on your computer, you will be prompted as to whether or not you want to give that permission. Example of file transfer dialogs In addition users can utilize the Chat feature for discussion.