Bridging The Gap Between Flow Cytometry and Results

"My function here at Labcorp is to set up a work flow process for over 350 cases a day companywide so without a doubt I am choosing FCS Express to accomplish this. In my opinion there just isn't another software option for us. I need a user friendly package that will accommodate our current complex multicolor analysis as well as be able to expand for future growth, provide high quality reports for our clients, offer a virtual component for those customers that want to offer tech only flow or more closely interact with their patient results and the big challenge is that this has to happen in an extremely high volume reference laboratory. De Novo Software has been able to provide us with the features that we need and their technical support is extraordinary. I can't imagine a successful clinical lab without FCS Express; it is the "go-to" Clinical package."

"Within a short period of time, we created a drastically improved analysis protocol in FCS Express and it seems that every day we discover new features, such as tokens, alerts, panels, etc. that easily allow us to improve the quality of the analysis. Above all, I am extremely impressed with the excellence of the support staff that is always available to answer questions and courteously and positively responds to suggestions. In my opinion, FCS Express is one of the best programs available today for clinical flow cytometry laboratories."

"FCS Express is the most intuitive, flexible, and comprehensive flow cytometry software we have ever used. The company is extremely responsive and supportive with helping us to accomplish very complex analyses and make sure the software is meeting our clinical laboratory needs. We have gone through several instrument and LIS transitions over the past 10 years and have been able to rely on the software to help alleviate the pain of those changes. We would highly recommend this for any flow lab!"

"FCS express is a much better program than my good old go to Flow Jo. The support is amazing, as typically taken care of immediately, and honestly 24 hours is the typical. Flow Jo has great webinars, but FCS Express has a bunch of webinars as well, and again cannot beat the technical support. So glad I was put into a position where I needed to leave my traditional go to [FlowJo], as FCS express has won me over. Still new so may still have questions but love it so far.”

"Holly was exceptional in a myriad of ways. She quickly helped me resolve an issue with a software upgrade and with updating our config file from a recent license renewal. She treated our issue with the proper level of urgency and was clear with instructions to assist to resolve our challenges completely. I wish all interactions with a vendor were as smooth as the experience was with Holly. Thank you so much for the support."

"I am highly satisfied with the entire FCS support team, which is fast, uncomplicated and efficient in answering (sometimes also silly) questions and helping with solutions. In my opinion, this is one mega strength of your software product, which - as good and flexible it is, it also is demanding - and why I therefore unreluctantly recommend FCS Express to colleagues."

"I think the customer service is great! Any time I'm in need of assistance I get a quick reply that solves the problem I am having."

"My experience with DeNovo customer support is always great and quick. Holly is the best help!!"

"Katherine is quick to reply and her answers are thorough. She is all around amazing!"

"De Novo support team is the best I have ever met! I sincerely appreciate Robin Kamucheka who always immediately answer my questions and even made video for me for some small questions. The support team give me big confidence to continue using FCS express!"

"Juan Vazquez is very knowledgeable, and I received prompt FCS Express-related support."

"Juan was super quick to respond, asked great clarifying questions, and was very helpful at getting me the information I needed."

"Thanks so much for your help, Greg! You not only helped to address the main issue, you helped me learn a much easier way to analyze my larger data sets!"

"I used to be in the FlowJo camp but I'm now totally converted to the FCS Express camp! Loving your software!"

"Amazing support from Katherine! She took the time to address all my questions and walked me through various solutions to the problems I was encountering. She was supportive and kind during the entire session."

"Robin was amazing and very knowledgeable to help me build the template we need for our new assay. I really appreciate her help."

"I was blown away that Greg not only replied quickly to my email, but he also set up a Teams meeting to address my issue. His solutions could prevent a lot of time being lost on data analysis in my lab. Thank you Greg!!"